Frequently Asked Questions

Everything you need to know about your BOOMBA shopping experience.

How do I determine the right size for my BOOMBA products?

We provide a comprehensive size guide on every product page. Since our fashion essentials are designed for a precision fit, we recommend measuring yourself and comparing it to our chart before purchasing.

What is your shipping policy and delivery timeline?

We offer worldwide shipping. Orders are typically processed within 1-2 business days. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

Can I return or exchange an item if it doesn't fit?

Due to the intimate nature of our products, we have a strict hygiene policy. Returns are accepted within 30 days only if the items are unworn, in their original packaging, and the security seal remains intact.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.

How should I care for my BOOMBA items to ensure longevity?

To maintain the quality of our specialized fabrics and adhesives, we recommend hand washing in cold water with mild soap and air drying. Avoid using fabric softeners or heat drying.

How can I track my order once it has been shipped?

Once your order leaves our warehouse, you will receive an email notification with a tracking number and a link to our tracking portal to monitor your package in real-time.